加入收藏ENCN
SolutionSolution
service service
您现在的位置:HOME  > Solution  > service
1, Our company strictly according to ISO9001: 2000 quality system, ISO140001: 2000 environmental management system operation, so that product quality is fully guaranteed;
2, shelf warranty for one year, life-long maintenance. Due to our quality problems arising from the design, manufacture, transportation and installation, we will send someone to repair within 6 hours after receiving the valid notice from our factory (adjust accordingly to the distance) and compensate the user for any loss caused thereby.
3, I plant with a professional installation team and after-sales service team, specializing in various types of shelves installation and commissioning and after-sales service, 24 hours a day service, service hotline: 025-84983718 turn 811;
4, the occurrence of man-made fault, I still have the responsibility to repair the plant, but the user caused the failure of its losses and maintenance costs borne by the user themselves;
5, in Nanjing, China, my company has a large production spare parts library, such as the buyer in the future to transform the shelf needs, we can provide the shelves of the technical services and support;
6, I plant the obligation to carry out technical training, so your company can make better use of storage shelves system.
7, During the warranty period abnormal parts or components, or non-human causes of damage, failure of parts and wearing parts, we provide free service and timely replacement of the damaged parts, components, spare parts and spare parts and Wearing parts
8, during the warranty period, we provide 2 free on-site maintenance and maintenance on a regular basis (six months / times);
9, after acceptance within three years, the buyer according to their own operating characteristics, the seller can be agreed in advance free time maintenance and maintenance of a specific time, the buyer of a particular time for maintenance and maintenance shall not be higher than 2 times a year;
10, Division I around the branch offices and after-sales service will provide the most efficient daily service.